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Terms and Conditions

Before creating an account with us, all users must agree to the terms and conditions of use. These are outlined below.

Permissible content

  • All content uploaded to your Tsohost hosting service, including dedicated and VDS servers, must conform to UK law. It is the user's sole responsibility to ensure this.
  • Sites must not contain 'hateful' material or content which seeks to incite hate.
  • Sites must not contain images, videos, depictions or descriptions of pornography which is unlawful in the UK or which is deemed to be distasteful at the sole discretion of Tsohost.
  • Sites must not contain 'warez', copyrighted music/videos or links to such content. It is the sole responsibility of the user to ensure that they have the rights to distribute any content displayed on their website.
  • Sites must conform to UK copyright law.

Limitation of liability

Tsohost makes no assertion that the service is fit for any specific purpose and as such cannot accept any liability for any consequential losses which may arise through a client's use of the service or from any disruption or unavailability of the service. Tsohost's liability under this agreement will not exceed the total amount paid for the service.

Tsohost will use its best endeavours to ensure the service complies with the service level agreement of 99.9% uptime.

Bulk e-mail

Bulk e-mail is not permitted through the Tsohost systems without prior authorisation. Bulk e-mail is defined as any message sent to more than 250 recipients at any one time. Users wishing to exceed this limit must contact Tsohost with a sample of the content prior to sending. Unsolicited e-mail is not permitted under any circumstances and will result in immediate termination of the user's account.

Scripting and software

It is the user's responsibility to ensure that any 3rd party software uploaded to their hosting account is up to date with security patches and free from any vulnerabilities which might allow it to be exploited by a malicious 3rd party to send unsolicited bulk e-mail or perform any other activity which contravenes our T&Cs. Users are solely responsible for any such action.

Proxy servers

Open proxy servers are not permitted under any circumstances and will result in immediate termination of service.

Contravention of Terms and Conditions by the user

If our terms and conditions detailed above are breached then the user shall be notified initially by e-mail and instructed to remove the offending content or cease the offending activity. If the user does not comply a second warning will be issued. After 48 hours the user's service will be suspended until such time that they contact us.

In the event of a serious or intentional breach of the T&Cs (such as illegal content being hosted or any activity which could disrupt the service of other users on the system or make Tsohost subject to litigation) Tsohost reserve the right to terminate the user's account immediately and without refund.

Refunds and cancellations:

Domain name registrations cannot be refunded or cancelled under any circumstances. All other services are subject to our 30 day money back guarantee.

Tsohost does not guarantee that any domain name you attempt to register through us is available for registration. While we make every effort to ensure that our information is correct, in extreme circumstances we may be forced to refund your payment and cancel the order.

Tsohost will not take part in any dispute over the ownership of an internet domain or an individual or company's right to use it. We reserve the right, at our sole discretion, to suspend or cancel a domain name registration.

Users registering a domain name through tsohsot.co.uk are subject to the terms and conditions of the relevant domain name authority. Users are solely responsible for adhering to these rules. In the event that a customer fails to comply with the regulations regarding the registration and use of a domain name, UK Webhosting Ltd. reserves the right to cancel the registration without issuing a refund.

This does not affect your statutory rights under UK law.

Storing of information

Tsohost stores all information given during signup in our database as a means of easy retrieval of account details for domain registrations, as well as a means of contact with you, the customer. By creating an account you agree to all information you submit being kept on file. We may send you periodic mailings, electronic or otherwise, to update you on the status of the service or to advise you of new features.